Terms & Conditions
54 North Maritime Training Terms and Conditions and information for booking courses and or facilities.
Course bookings
Companies and learners booking and attending courses at 54 North Maritime Training are subject to the companies Terms and Conditions as stated below.
Individual Learners: To secure your booking payment is required in full at the time of booking.
Companies with Credit: Company bookings made by telephone must be confirmed in writing, confirmation is accepted by post, or email. Confirmation of the learner’s full name, date of birth, company booking and invoice address (es) and any requirement for invoicing (including order numbers etc.) are requested at this time.
Companies without Credit: Company bookings made by telephone must be confirmed in writing, confirmation is accepted by post, or email. Confirmation of the learner’s full name, date of birth, company booking and invoice address (es) and any requirement for invoicing (including order numbers etc.) are requested at this time. A proforma invoice will be sent upon course booking and must be settled in full 14 days prior to course start date.
54 North Maritime Training reserves the right to withdraw any booking which has not been confirmed and paid for by the date requested. 54 North Maritime Training reserves the right to change or cancel reservations for courses which are undersubscribed or in the event of any unavoidable circumstance.
Course registration
Course registration location and start times are clearly stated on all joining instructions, therefore, late arrivals may be turned away subject to management discretion with the full fee charged. Failure of delegates reporting promptly each day may result in vital elements of the course being missed and will prevent certificates being issued. In these circumstances 54 North Maritime Training will endeavour to inform the named booking contact immediately.
For courses with stated pre-requisites 54 North Maritime Training request the relevant information is provided to the bookings department prior to the course start date. Copies of certificates are accepted by post, or email, please state on all correspondence the learner’s full name, date of birth, course date and course title.
Please note any personal details supplied will be used solely for the purpose of administration associated with the course and will not be passed on to any third party other than where required by the named Awarding Body.
Facilities booking
Bookings should be made through the 54 North Maritime Training website. Provisional bookings will be held for one month. Confirmation of bookings should be made in writing by email to info@54northmaritime.co.uk.
Cancellations
Should confirmed bookings be cancelled and the rooms not re-let, the following charges will apply:
Cancellation 8 to 14 days prior to the booked date: 10% of the total room hire costs.
Cancellation 7 days or less prior to the booked date: 50% of the total room hire costs.
Invoicing
An invoice for all room hire will be sent directly after the event. Terms of payment are 7 days from date of invoice.
General conditions
Should we for any reason beyond our control be unable to fulfil our commitments, we will not be liable for damages or compensation.
Organisers of events held on our premises must ensure that their activities and those of their participants conform with Health and Safety practices and are covered by their own Employers Liability and Public Liability Insurance.
The company operates a no smoking policy throughout the building.
Data Protection Act 2018
Personal details supplied to 54 North Maritime Training will be used for the purpose of administration associated with the course(s) and future renewals. For externally accredited courses relevant information supplied to 54 North Maritime Training will be shared with 3rd party data controllers for the purpose of entry onto a computerised register or certification systems. At all times use of data will be strictly in accordance with the principles laid down in the Data Protection Act 2018.
Health & Safety
Companies should note that their employees must be covered by their Employer’s and Public Liability policies for the duration of the 54 North Maritime Training Course and whilst on 54 North Maritime Training premises. 54 North Maritime Training does not accept any liability for loss or damage to any property of any course participant or any liability for personal injury or death that may occur during the course.
All learners are reminded that training courses are considered “at work” in as far as legislation is concerned and that they are still subject to the general conditions of employment applied by their companies. They should conduct themselves during practical work with respect for the health and safety of themselves and others. Safety instruction from staff, tutors, consultants and demonstrators must be rigorously observed.
54 North Maritime Training operates a strict no alcohol and/or drugs policy, learners who appear to be under the influence of either alcohol and/ or drugs will be asked to leave the premises for the health and safety of themselves and others.
If learners are injured, involved in a near miss or witness unsafe equipment or behaviour whilst on a course at 54 North Maritime Training or on 54 North Maritime Training premises please report the details as soon as possible to a member of staff who will ensure that the appropriate action is taken.
54 North Maritime Training reserves the right to refuse tuition or continued tuition to any participants on the grounds that they believe he/she is physically unfit or if his/her participation or continued participation would endanger the safety of others or the safety of course equipment.
As part of the training involves communication in hazardous situations, it is essential that all participants can read, speak and understand English fluently.
Course cancellation fees apply as follows:
Cancellation 15 – 30 days prior to the course start date | Individuals – loss of payment |
Cancellation 8 to 14 days prior to the course start date | 50% of the course fee will be retained |
Where courses require examination registration these fees will be retained (where applicable) for courses cancelled 14 days (or less) prior to the course start date* | |
Cancellation 7 days or less prior to the course start date | 100% of the course fee will be retained |
The transfer of a booking 14 days prior to the course start date will incur a charge** | |
Learners who fail to complete training courses, an additional fee will be charged when they return to complete their training |
** Transfer charges are applied on a case by case. Transfer fees may be £25 admin fee, 50% or 100% of the full course fee. Management reserve the right to limit the number of course transfers per booking.
If you require any further information, please use the Contact Us link.